Job posting as an office management assistant
full-time

We are a piercing studio with our main location in Berlin and another branch in Kassel. Our customers appreciate us for the special quality of our services, our extensive and high-quality range of jewelery as well as our open and friendly culture. We are a member of the Association of Professional Piercers (VPP) and Association of Professional Piercers (APP) according to whose specifications we work. We are looking to strengthen our team as soon as possible.

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qualifications

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• Confident and friendly demeanor

• Commercial training or comparable qualification

• Previous professional experience in a comparable position desirable

• Independent way of working, strong organizational skills as well as teamwork, resilience, flexibility, high degree of trustworthiness and loyalty

• Good writing skills, interest in numbers, organization and business processes

• Experienced handling of MS Office

• Very good knowledge of German and English

 

tasks

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• Independent correspondence with business partners

  • Telephone first contact

  • Mail traffic to organize day-to-day business

  • Central contact person for all matters - answering queries internally and externally

  • intranet and social media
     

• customer management

  • Telephone and written advice to customers

  • Coordination of customer appointments

  • Processing of (online) orders

  • Processing of complaints

  • marketing

    • Administration of the site

    • Support and development of the social media presence

    • Organization of further advertising measures
       

• merchandise management

  • Ordering jewelry and consumables at home and abroad

  • Processing of import and export

  • Support in the receipt of goods and provision

  • Determination of requirements and administration of the reporting stocks

  • Support in the development of the supplier strategy and cooperation

  • Ongoing inventory management including coordination of the annual inventory

  • master data maintenance
     

• POS system

  • Support in the administration of the cash register system

  • training of people

  • master data maintenance
     

• infrastructure management

  • Organization of maintenance of the premises

  • hospitality

  • fleet

  • Telephone/mobile/internet
     

• IT infrastructure

  • Support for the administration of the hardware and software

  • Procurement, commissioning and management of hardware

  • Assistance for users
     

• Assistance in accounting

  • Checking of the daily cash register

  • Interface to the tax office

  • Storage of documents in DATEV company online

  • Preparation of travel expense reports

  • Answering and clarifying specific queries
     

• staff

  • Contact person for the team

  • Coordination of work and holiday planning

  • Interface to the payroll office including reporting hours, sick leave, etc.

  • Management of personnel folders

  • Support for personnel changes (employment contracts, benefits, etc.)

  • Organization of training courses and trips

  • Anniversaries, birthdays, corporate events
     

• quality management

  • Documentation of business processes

  • training of employees

  • Participation in the further development and improvement of processes

  • Maintenance of data management and filing with Microsoft 365

  • Support for digitization
     

• Management support

  • contract management

  • Management of access data

  • Preparation and participation in monthly controlling appointments for the development of the business

  • Risk management (research on specific issues)

    • Coordination of insurance contracts

  • Personnel management including labor law (taking on individual tasks)

  • Privacy Policy and Terms and Conditions

  • Participation in projects (e.g. introduction of an online shop)

  • Independent development of decision bases
     

what we offer

• An appreciative corporate culture in a successful company

• A friendly working atmosphere in a professional team

• Varied tasks with responsibility after extensive and intensive training in a personal working atmosphere

• Fixed employment contracts with a fair salary and pension scheme

• Systematic and personal development

• Development opportunities in the company

• Regular training events, some internal, some external

• Good connection to public transport

Contact

Nakedsteel, owner Tanja Podjaski

Mainzer Str. 10, 10247 Berlin-Friedrichshain, tanja@nakedsteel.de , Tel. +491577-1313129

 

We look forward to receiving an application electronically!